h bazi Responsible Gaming
— Stay Safe, Stay Informed
When gaming goes beyond entertainment, it can become a problem. h bazi believes it is our responsibility to create a safe and informed environment for every player. On this page you will find tools to protect yourself, warning signs to watch for, and ways to get support.
Gaming is entertainment, not a burden
At h bazi, we want every player to play on their own terms, within a set budget, and with full awareness. Gambling and betting are adult entertainment — not a source of income, and certainly not a way to solve financial problems. We state clearly in our Terms and Conditions that no player should play under the influence of drugs or alcohol, under stress, or driven by emotion.
Responsible gaming means knowing yourself — deciding in advance how much time and money you will spend, and staying within those limits. h bazi provides several self-control tools on its platform that you can activate at any time. If you have any questions about how to use these tools, contact our 24/7 live chat or email support — help is available in Bengali.
Under our Privacy Policy, your account information and gaming history are fully protected. All responsible gaming requests — from setting limits to self-exclusion — are handled with complete confidentiality.
Self-Control Tools
Activate the tools below to keep full control over your gaming at h bazi. Any of these can be enabled at any time via live chat.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once set, a limit takes effect immediately; if you increase it, a cooling-off period applies before the change takes effect.
Loss Limit
Set a cap on how much you can lose within a given period. Once you reach that amount, no further bets can be placed for the remainder of that period.
Session Time Limit
Set a maximum duration for each playing session. When the limit is reached, your account will be logged out automatically.
Cooling-Off Break
If you want to take a break for a few days, activate a cooling-off period of 1 day to 6 weeks. You will not be able to log in to your account during this time.
Reality Check
Display a reminder on screen at set intervals showing how long you have been playing. This reminder keeps you connected to reality.
Self-Exclusion
For a long-term break, use self-exclusion. During this period your account is fully closed and no marketing messages will be sent to you.
To activate any of the tools above, contact h bazi's 24/7 live chat or send a request by email. Our support team will assist you in Bengali.
Warning Signs of Problem Gaming
If any of the signs below feel familiar, consider seeking support — do not try to manage it alone.
- Repeatedly trying to win back lost money (chasing losses)
- Hiding or lying to family or friends about how much you play
- Trying to stop playing but failing repeatedly
- Skipping meals, sleep, or work because of gaming
- Betting money meant for essential expenses or savings
- Feeling restless or mentally unsettled when not playing
- Putting winnings straight back into play and being unable to stop
Ask yourself honestly
Ask yourself honestly — is gaming taking time or money away from other parts of your life? If the answer might be yes, use the tools now or take a break.
Remember, acknowledging a problem is a sign of strength, not weakness. h bazi does not judge you; we are here to help.
If someone close to you — a family member, friend, or colleague — seems to be losing control over their gaming habits, you can also contact our support. We will advise on how they can be helped.
Keep in mind
There is no guarantee of winning in gaming. Over the long term, the mathematical advantage lies with the casino or betting platform. Only play with money you can afford to lose without it affecting your life.
How to Get Help
You are not alone. Reach out through any of the options below — no interrogation, no judgment.
h bazi Live Chat
24 hours a day, seven days a week. Speak with our support team in Bengali. You can also request limits or self-exclusion from here.
Email Support
If you prefer writing, contact us by email. We reply in both Bengali and English. All requests are confidential.
Family and Loved Ones
Talk openly with your family. Let someone you trust know. A aware family member can be the greatest support when it matters most.
Professional Advice
Visit a mental health specialist or counsellor. Both government and private mental health services are available in Bangladesh — contact a doctor or your local hospital.
h bazi's Commitment
We believe that platforms must play an active role in creating a responsible gaming environment. You can read more about h bazi's values on our About Us page. Our commitments are listed below:
- No one under 21 is allowed to open an account — age verification is in place.
- No promotional messages are sent to players who have self-excluded.
- When suspicious behaviour is detected, our team contacts the player directly.
- All deposit and withdrawal data is protected through SSL encryption.
- Players can request permanent closure of their account at any time.
- Playing under the influence of drugs or alcohol is explicitly prohibited in h bazi's Terms and Conditions.
Responsible Gaming FAQ
If you have more questions, visit our full FAQ page or ask us in live chat.